Job Information
iCIMS Sr. GTM Analyst in Gachibowli, Hyderabad, India
Job Overview
We’re looking for a highly data-driven individual to join iCIMS as a Sr. GTM Analyst. In this role, you’ll work closely with internal teams to create both standardized and custom reports, conduct quantitative analyses, and provide vital support to ensure all teams are efficiently completing their targets! You will be responsible for standardizing all tools, methodologies and business processes aimed at driving revenue, operational efficiency and go-to-market productivity.
About Us
When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs.
Responsibilities
Develop scalable, automated dashboards to provide benchmarking and progress against key performance goals and initiatives for the GTM business.
Provide insight into metrics specifically designed to determine Services and Support queue health, Customer hold times, Case resolution indicators, and implementation metrics.
Provide analytical insights into current state of the business that can be used for growth opportunities.
Find opportunities to improve go-to-market processes within our Support and Services organization, and work with cross-functional groups to support these improvements.
Collaborate with GTM leadership and other cross-functional partners in effective and accurate Salesforce reporting and forecasting initiatives.
Enhance any existing Tableau dashboards as needed, as well as develop new dynamic, user-friendly dashboards to be delivered to go-to-market teams.
Qualifications
A minimum of 5 years of experience in data analytics, sales operations, sales analysis, professional services, or a related field.
Data driven individual with a strong eye for business and focus on analytical problem solving, data manipulation and management skills.
Experience with using Salesforce, Tableau and Excel required.
Ability to develop recommendations, form judgments, and make decisions based on existing available data.
Strong customer focus—dedicated to meeting the expectations and requirements of internal customers, acts with customer in mind, and establishes and maintains effective working relationships with customers.
Preferred
Previous work experience at a high-growth SaaS company preferred.
Basic knowledge of SQL strongly preferred.
BA/BS with major or minor in Mathematics, Statistics, Data Analysis, Data Science, or another quantitative subject area
EEO Statement
iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS.
We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at careers@icims.com.
Compensation and Benefits
Competitive health and wellness benefits include medical, dental, vision, 401(k), dependent care, short term and long term disability, life and AD&D insurance, bonding and parental leave, mindfulness resources, an open vacation policy, sick days, paid holidays, quiet hours each workday, and tuition reimbursement. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits